General Terms and Conditions of KidsCover B.V.

Valid as of 1 October 2025

KidsCover B.V.
Leidijk 55, 6681 TM Bemmel, The Netherlands
Tel.: +31 (0)481 840 585
Chamber of Commerce No.: 09164652
VAT No.: NL817140918B01

Article 1. General
1.1. “KidsCover” refers to the webshop KidsCover.nl, operated by KidsCover B.V., Bemmel.
1.2. These Terms and Conditions apply to all offers, quotations, and agreements with KidsCover, unless expressly agreed otherwise in writing.
1.3. Subject to Article 6.4, these Terms and Conditions also apply where KidsCover engages third parties to execute an agreement.
1.4. Any general or specific terms and conditions of third parties are not accepted by KidsCover, unless agreed in writing.
1.5. In the event of a conflict between these Terms and an agreement, the agreement shall prevail.
1.6. If any provision of these Terms is invalid or unenforceable, the remaining provisions shall remain in force. The parties shall replace the invalid provision with one that reflects their original intent as closely as possible.

Article 2. Offers and Formation of Agreement
2.1. All offers are without obligation, unless expressly stated otherwise in writing.
2.2. An agreement becomes binding only upon written confirmation by KidsCover. Actual performance or issuance of an invoice by KidsCover shall constitute such confirmation.
2.3. If the customer does not dispute the written confirmation within eight (8) days, both parties are bound by it.
2.4. Offers do not automatically apply to repeat orders.
2.5. KidsCover shall not be bound by any offer that contains an obvious error or clerical mistake.
2.6. Amendments or additional agreements are valid only if agreed in writing.
2.7. The minimum purchasing age is sixteen (16) years. Purchases by minors require prior parental consent.

Article 3. Prices
3.1. All prices are stated in euros (€) and include VAT, unless otherwise indicated.
3.2. No price increases will occur after the conclusion of an agreement, except where required by law or regulation.
3.3. If a non-statutory price increase occurs, the consumer may terminate the agreement effective from the date the increase takes effect.

Article 4. Delivery
4.1. Items available from stock will be dispatched immediately. KidsCover may charge shipping fees. Delivery occurs to the address provided by the customer.
4.2. If delivery is refused or information required for delivery is not provided, goods are stored at the customer’s expense and risk.
4.3. KidsCover’s delivery obligation is fulfilled upon dispatch of the goods. Standard mail shipments are at the buyer’s risk. The buyer may opt for registered shipping for €8.05, transferring shipping risk to KidsCover.
4.4. Refusal of delivery without valid reason incurs at least €15 in administrative costs.
4.5. Incorrect address details are the customer’s responsibility. Returned parcels will be refunded minus €15 for administration.

Article 5. Delivery Time
5.1. Delivery periods stated by KidsCover are indicative only and never binding.
5.2. Orders will be executed within thirty (30) days unless otherwise communicated. If fulfillment is impossible, the customer will be informed and may cancel the order without charge.

Article 6. Termination and Withdrawal
6.1. KidsCover may suspend or terminate the agreement, in whole or in part, by written notice if:
- there is reason to believe the customer will not fulfill obligations;
- requested security is not provided;
- the customer is declared bankrupt, requests suspension of payment, liquidates the business, or assets are seized.
6.2. KidsCover may dissolve the agreement if fulfillment becomes impossible due to circumstances beyond its reasonable control.
6.3. Consumers may withdraw from a distance contract within fourteen (14) working days after delivery without giving reasons, provided goods are unused, undamaged, and in original packaging. Return costs and risk are borne by the customer. Items with removed labels are not accepted. Refunds will be processed within thirty (30) days.
6.4. The right of withdrawal applies only to goods, not to telecommunication or service agreements provided by third parties.

Article 7. Force Majeure
7.1. “Force majeure” includes, without limitation, events beyond KidsCover’s control that hinder performance, such as strikes, internet failures, power outages, or third-party disruptions.
7.2. Force majeure may be invoked even if circumstances arise after the performance was due.
7.3. If force majeure persists for more than two (2) weeks, either party may terminate the agreement without liability for damages.
7.4. Partial performance may be invoiced separately if it has independent value.

Article 8. Warranty and Liability
8.1. KidsCover provides only the manufacturer’s warranty, without prejudice to statutory consumer rights.
8.2. KidsCover is not liable for the suitability of goods for any specific purpose or for advice given.
8.3. The customer must inspect goods immediately upon receipt and notify KidsCover of any defects in writing within one (1) month. Items must be returned in original packaging and unused.
8.4. If a complaint is justified, KidsCover may replace the goods or issue a refund. KidsCover’s liability shall not exceed the invoice value or the amount covered by its insurance.
8.5. KidsCover is not liable for indirect, consequential, or loss-of-profit damages.
8.6. No warranty applies where the customer is in default, modifies the goods, mishandles them, or where defects arise from governmental regulations.

Article 9. Payment
9.1. Payment shall be made via iDeal, PayPal, credit card, or bank transfer. Installment payments are not permitted.
9.2. Payment is due within ten (10) days of invoice date. Thereafter, interest of 1% per month or the statutory rate (whichever is higher) shall apply.
9.3. In case of bankruptcy or suspension of payment, all KidsCover claims become immediately due.
9.4. Extrajudicial collection costs are fixed at 15% of the outstanding amount, with a minimum of €250.
9.5. Bank transfer payments must be completed within two (2) days; otherwise, KidsCover may cancel the order.

Article 10. Retention of Title
10.1. Ownership of all goods remains with KidsCover until all obligations of the customer have been fully settled.
10.2. Goods under retention of title may only be resold in the ordinary course of business.
10.3. The customer may not pledge or encumber such goods.
10.4. KidsCover is irrevocably authorized to enter premises where its property is located and reclaim such goods.
10.5. The customer must notify KidsCover immediately of any third-party claims or attachments.
10.6. The customer must insure goods under retention of title against fire, water damage, and theft, and provide proof upon request.

Article 11. Privacy
11.1. KidsCover respects the privacy of its website visitors and is the sole owner of collected data, unless otherwise stated. Data will not be sold or shared with third parties, except as required by law or disclosed in the privacy statement.
11.2. Personal data may be used within KidsCover for customer service, analysis, and product information. The customer consents to such use.
11.3. Non-personal data (e.g., browser, operating system) may be collected for statistical purposes. Personal data may be deleted upon request unless disproportionate effort is required.

Article 12. Intellectual Property
12.1. Unless otherwise agreed in writing, all copyrights, trademarks, design rights, patents, and other intellectual property rights relating to KidsCover’s goods or services remain the exclusive property of KidsCover and/or its suppliers.
12.2. Both parties shall maintain the confidentiality of information obtained during contract performance.

Article 13. Applicable Law
All offers and agreements are governed exclusively by Dutch law. The applicability of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.

Article 14. Disputes
14.1. Complaints may be submitted by e-mail to: info@kidscover.nl. Complaints will generally be handled within thirty (30) days.
14.2. The customer may refer disputes to an independent dispute resolution body, such as the Thuiswinkel Disputes Committee, or submit the matter to the competent Dutch court.

© 2025 KidsCover B.V. – All rights reserved
Bemmel, The Netherlands